Field Officer (Relationship, Collection & Recovery) - Jakarta Utara

Join BCA Finance as a Field Officer (Relationship, Collection & Recovery) in Jakarta Utara and play a pivotal role in maintaining strong customer relationships while ensuring timely recoveries. This position offers a unique opportunity to blend financial expertise with field operations, allowing you to make a tangible impact on customer satisfaction and business performance. In this role, you will visit customers, assess their financial needs, and provide tailored solutions. You will also handle collections and recoveries, ensuring that outstanding payments are resolved efficiently and professionally. This is your chance to grow within a dynamic and supportive team at BCA Finance.

At BCA Finance, we are committed to providing innovative financial solutions to our customers. Our mission is to empower individuals and businesses through accessible and reliable financial services. As a Field Officer, you will be at the forefront of this mission, directly engaging with customers and contributing to our overall success. We offer a competitive salary, a comprehensive benefits package, and opportunities for professional development. Join us and be part of a team that values integrity, excellence, and customer-centric service.

Every day, you will travel to various locations across Jakarta Utara, interacting with customers to understand their financial needs and provide solutions. You will use tools like SAP and CRM systems to manage customer data and track recovery progress. This role requires a strong work ethic, excellent communication skills, and a deep understanding of financial products. If you are passionate about customer service and financial recovery, and you want to make a difference in the financial industry, this is the perfect opportunity for you.

📋 Tanggung Jawab Pekerjaan

• Visit customers to assess their financial needs and provide tailored solutions.
• Handle collections and recoveries, ensuring timely resolution of outstanding payments.
• Manage customer data using SAP and CRM systems.
• Build and maintain strong customer relationships.
• Provide excellent customer service and support.
• Monitor recovery progress and provide regular reports to the team.
• Collaborate with the sales and marketing teams to promote financial products.
• Participate in training and development programs to enhance your skills.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Finance, Business Administration, or a related field.
• Minimum of 2 years of experience in financial services or a related field.
• Strong understanding of financial products and services.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Proficiency in using SAP and CRM systems.
• Valid driver's license and reliable transportation.
• Ability to work in a fast-paced and dynamic environment.

🛠️ Keahlian

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